Ask any chief technology officer, and you'll confirm that one of insurance IT's biggest headaches revolves around how to keep up with a technology market that is evolving at a frighteningly rapid pace. No one wants to be left behind, but it's impossible keep up-to-date with every innovation on the market.

As a result, most carriers end up with several disparate systems handling their various business processes. However, as IT is increasingly recognized as an area that can actually drive business growth, it becomes even more important that all a carrier's data is transparent and available across all systems.

Investing in a broad, all-encompassing business management system might be the right choice for you, if you have a few million dollars and months of installation and training time to spare. But the chances are you don't have such luxuries, and the legacy systems you've already invested significant time and money in work just fine on their own. They simply need to be able to work with each other.

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