Stretch & Flex
Robert Regis Hyle
The lure of cost savings likely always will drive the outsourcing market in the insurance industry. However, insurers are finding it's the agility enabled by extending and reallocating resources and expertise that also can lead a carrier to achieve competitive advantage. While insurers are keeping a tight grip on their IT project development, they are turning to outside help for systems maintenance, help desk support, and programming needs.
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