So we might be a little biased about the success of our conference, which took place last month, but choosing to have this year’s 10th annual ACE America’s Claim Event in New Orleans was a decision not lightly made. Discussions around the Claims and The National Underwriter Company offices focused mainly on matters of the city. In what condition was it? Could the city handle a major conference? Would it be safe?

While it is clear that New Orleans is not 100 percent recovered in many areas — and won’t be before the hurricanes begin swirling again in the Gulf — the condition of the downtown area, French Quarter, and Bourbon Street quashed all questions and provided an appropriate backdrop to a conference meant for adjusters and related professionals. These are the people who know firsthand the effects of a catastrophe and the intrinsic difficulties involved in the recovery because they are often first responders to devastated areas.

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