AS THE market becomes softer and margins are stretched thinner, it's more important than ever for agents and brokers to make wise use of technology. Vendors, aware of clients' need to operate more efficiently and effectively, continuously turn out enhancements to their agency management systems. To help readers evaluate the latest products and system upgrades, we recently contacted eight major agency management system vendors. Following are some of the highlights of their current systems and anticipated offerings.

AMS Services
(www.ams-services.com)
Version 2.0 of AMS 360 is scheduled to be in beta testing at about the time this article appears, according to Bill Bunker, senior vice president of product management and marketing. Among its features is Doc360, a document management program.

“Doc360 goes beyond simple file attachments to actually providing a true archiving and retrieval capability,” said Charles Landau, AMS director of product management. AMS is still partnering with third-party imaging systems for the scanning capability, Landau said, “but we're definitely providing some document management functionality with this release.”

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