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According to results from a study conducted by the Nebraska Auto Body Association, 64 percent of respondents said they would generally feel hesitant about filing an auto insurance claim. Eighty-four percent said they might not report a small claim at all, since doing so might increase insurance costs. When asked if insurance adjusters are trained to reduce legitimate claim payouts, 86 percent of respondents agreed.

“This finding should raise some eyebrows particularly by the Nebraska Department of Insurance, the attorney general, and state legislators,” said Norbert Zaenglein, NABA executive director, in a release. “Claimants should not have to be afraid of their insurance companies or worry about whether or not they received a fair claim settlement, but they do.”

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