Claims News Service, May 2, 9:22 a.m. EDT — Guy Carpenter & Company, a global risk and reinsurance specialist and a part of the Marsh & McLennan Companies, has launched a electronic claims file initiative for reinsurers in the London market. The company reports that it will be able to process and conduct the many of its claim transactions in a paperless environment with current trading partners, which it believes will significantly enhance client service.
The initiative improves upon the current London claim process, which requires reinsurance brokers to ship paper documents from regional offices to London and then distribute them by hand for review and agreement by underwriters, resulting in service delays and the inability for all parties to easily and efficiently access claim information.
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