Like many who suffered through Hurricane Katrina and its aftermath, independent agents often ended up in as bad a shape as their policyholders. Take David Treutel Jr., who lost his Mississippi home and office while seeing his Bay St. Louis community virtually obliterated.
In trying to reassemble his own personal and professional life, Mr. Treutel–like many agents across the Gulf region–faced the added burden of fulfilling the promise every insurance agent makes to clients by being there to help policyholders become whole again.
The Treutel Insurance Agency is a third-generation business with nearly a 50-50 split between commercial and personal lines, generating about $1.3 million in revenue. The agency's nine employees worked in an office on a bluff in a portion of town that never experienced flooding in all of its recorded history, explained Mr. Treutel, the agency's owner and president.
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