California Department of Insurance (CDI) has begun legal proceedings against The Hartford Insurance Group, alleging that the company charged illegal fees. According to the CDI, the complaint argues that The Hartford allowed one of its agents, Superior Access Insurance Services, to charge and collect fees not approved by the CDI. The CDI must approve all property and casualty insurance rates and charges.

CDI maintains that Superior Access, with The Hartford's knowledge, added unapproved fees — around $100 per policy — to the premium The Hartford was allowed to charge by law. Thousands of policyholders possibly paid the illegal fees on workers' compensation and business owner package policies.

Because Superior Access is The Hartford's agent, California law treats the fees as if The Hartford received them, even though it did not. CDI is investigating several general agents and insurance companies for similar infractions.

Recommended For You

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.