REWARDING your employees is hard. Wanting to reward them is easy. This is particularly true at our insurance agency. All Higginbotham employees own stock in the agency, and their commitment to their investment shows. Thanks to our staff, Higginbotham won the “Best Place to Work in Dallas-Fort Worth” award from the Dallas Business Journal. The votes of 90% of our 196-person workforce earned us a spot on Texas Monthly's 2006 “Best Companies to Work for in Texas” list.
I know Higginbotham is a great place to work from experience–I've been an employee at the agency's Fort Worth location for 16 years. Until recently, the only part of my responsibilities as personal-lines manager that I didn't like was rewarding my workers. It's not that they didn't deserve accolades. The problem was with me. Each year, I strived to come up with creative, meaningful, yet budget-conscious ways to say “thank you.” But no matter what I devised, it seemed, some employees ended up feeling slighted.
This year, I finally got it right. I devised an agencywide rewards program that didn't break the budget or bruise any egos, and that I'm convinced will work for any company. I call it “Three Wishes.”
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