In the auto physical damage arena, it takes a lot to arouse the excitement of seasoned claim appraisers and handlers. After Hartford introduced its new Claim Expediter wireless mobile system, however, positive feedback started pouring in from our appraisers and claim handlers.

“Our insured woke up this morning to find that someone had sliced through her convertible roof with a razor or knife,” wrote one of our appraisers, shortly after being equipped with the new technology. “She called in the claim this morning. I received the assignment [on my laptop] driving in my car at 9:30 a.m. I made contact with her and was able to hand her a check and copy of her estimate for the repairs at her job at 1:30 p.m.”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.