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NAIC Studies Insurance Complaints

Keeping 100 percent of customers happy 100 percent of the time is an impossible task, especially when insurance is concerned. According to data collected by the National Association of Insurance

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Keeping 100 percent of customers happy 100 percent of the time is an impossible task, especially when insurance is concerned. According to data collected by the National Association of Insurance Commissioners, the top three reasons consumers filed complaints against their insurance companies in 2005 were delays, denials, and unsatisfactory settlement offers.

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