Claims News Service, Jan.18, 4:55 p.m. EST — The Ward Group, aprovider of benchmarking and best-practice consulting services tothe insurance industry, has launched a new benchmarking program forclaim operations.
The goal is to help executives and managers understand theirclaim operations in comparison to industry peers. The Ward Grouphas applied its “apples-to-apples” benchmarking methodology toanalyze claim staffing levels and expenses to effectively identifyopportunities for efficiency improvement within the organization.Clients receive detailed claim-performance comparisons encompassingall facets of the claims operation, including subrogation, salvage,SIU, litigation management, and more.
More information is available at www.wardinc.com.
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