"Ninety percent of success is just showing up," Woody Allen once said. I have found that 90 percent of getting a job is not saying something dumb to eliminate yourself. Getting promoted into management is a top priority for many professionals in the claim field. With promotions come more responsibility, greater recognition, and increased compensation.

During my career, I have seen qualified people miss out on promotional opportunities because of the way they went about the final interview. Most approach the process as they would any job for which they have applied in the past. Landing that first job in management usually takes a great deal more than selling oneself and answering interview questions.

I'll make my point by allowing you to listen in on a conversation I had with a former co-worker, Doug, a supervisor with whom I had worked as an adjuster. He had applied for an open branch claim manager position in an office in another state and had just received the news that he did not get the job. Doug came to me distraught.

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