idNET, a supplier of after-hours customer service software and business continuity software focused on catastrophes or disasters, has reacquired the remaining assets of idNET, Inc., d/b/a Afni Insurance Services. The new entity will be renamed Artizan Internet Services, LLC, effective immediately.

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Artizan will continue its focus on the agent/broker/carrier marketplace. The company predicts more than 2.5 million consumer transactions will be processed in 2005 using its customer service and business continuity programs.

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"Over the last three years, idNET has expanded customer care to the Web and to agency-branded, after-hours call centers," says Richard Roy, past chairman, CEO, and president of idNET and president-managing partner of Artizan. "Reacquiring full control of the company through the added participation of two of our management team will allow us to take advantage of the growing interest in extended customer care and significantly increase our position. And I'm pleased that our staff, customers, and industry partners will remain part of our new venture."

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