BlackBerry Keeps Agents In Touch 24/7
Tool offers multiple functions--phone, e-mail, planner--in a handheld device
If you're a commuter, you probably see at least one BlackBerry device a day, if not more. You see people on buses and trains checking e-mail, typing (or more properly, thumbing) messages, going online, checking their daily schedules, and even using their BlackBerries as telephones.
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