In this eight-part series, Carl Van shares his thoughts on thecharacteristics of the awesome adjuster. The series is to serve asa sort of road map for those interested in knowing what it takes tobe among the top in their field.

The most important aspect of teamwork is for claim people tounderstand what the word really means. Because claim people havethe opportunity to work by themselves, on their own cases andfiles, and only interact on a limited basis, they believe thatteamwork is not important in claims. In fact, they believe thatthey can do an outstanding job with their own files and work, whilesomeone right next to them struggles, falters, and fails. Theybelieve this for a very important reason: it is true.

One characteristic of awesome adjusters is that they not only doa great job on their own work, but they also help out in theoffice. They understand that, by helping other people, they willreceive the rewards themselves later on, and that will make all oftheir jobs much easier.