Maintaining continuity by building ownership at an early stage is a critical component in the success of the Insurance Office of America, its principals say.

The kind of producer IOA wants is not someone who is going to come into the agency, build a book and then leave with it. "We are looking for someone who wants to build IOA. We want a team player–someone who is willing to sacrifice for the team," said IOA President Dave Maki.

Take Jeff Lagos, a senior vice president, who at the age of 38 is one of those who found a home at IOA. He was one of the first who saw the baton of ownership passed to him by the older generation.

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