“Welcome to the profession no one planned to join,” a member of our senior management once greeted a new adjuster trainee class. Many claim personnel do enter our field without a conscious plan to make adjusting their careers. Once employed, however, a decision must be made as to which course to follow: a rewarding career or an acceptable job.

Insurers and independent adjusting firms normally use one of two paths (perhaps both) to provide new claim personnel with the basic knowledge and skills required for entry-level positions, on-the-job training or a company sponsored basic course, after which they usually settle into handling property, liability, or workers’ compensation claims under the watchful eyes of supervisors.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.