In this eight-part series, Carl Van, author of The 8Characteristics of the Awesome Adjuster, shares his thoughts onthose characteristics. The series is to serve as a sort of road mapfor those interested, at least at this stage, in knowing what ittakes to be among the top in their field, the elite.

Awesome adjusters are the elite, the top 10 percent. Awesomeadjusters come in all shapes and sizes, all colors and sexes, alleducational and intellectual levels. As different as they are,however, they also have a great deal in common.

“There is very little difference between people, but that littledifference can make a big difference,” said W. Clement Stone,founder of Combined Insurance Co. and author of Success Through APositive Mental Attitude. “The little difference is attitude. Thebig difference is whether it is positive or negative.”

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