A sad fact of life is that, often, we must settle for less than the ideal. When it comes to restoration firms, however, neither insurers nor insureds should have to lower their standards.
The ideal restoration firm should fully understand the job from the insurance company's perspective and complete the service needed in a cost-efficient manner. Before beginning work, the firm should provide a comprehensive and accurate scope and, when the job is finished, the customer should be satisfied.
How can claim professionals identify competent restoration firms? Let's explore their characteristics, from equipment to training and everything in between.
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