Just three years ago, the majority of the questions we fielded came from insurance professionals trying to contain their panic as they learned that computer data can be retrieved, even though it has been deleted. Our clients were haunted by visions of themselves squirming on witness stands, with opposing counsel triumphantly displaying off-color e-mail jokes or web pages from e-bay thought to have been deleted.
As the field of computer forensics has evolved, the morbid fear of newer technology has yielded to practical curiosity. This is true especially among special investigators, adjusters, and counsel involved in the evaluation of potentially fraudulent claims.
Now, the most common question that we hear is, “Why use computer forensics?” More often than not, we have little time to answer the question before being challenged by the inevitable follow-up: “What can computer forensics do for me?” Technical answers might be both complete and accurate, but nothing is more illustrative than a few real-life examples.
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