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Quickly dashed off e-mail sent from hand-held devices whilst we are listening to voices on speaker phones in “other matters” seem par for the multitasking that efficiency gurus mandate in our business lives. Sometimes, when one reads what one wrote a year ago, one gets the queasy feeling that it did not convey exactly what one had intended. The operative word here is “exactly” as, most times, linguistic imprecision does not lead to business disaster. Other times, doom comes knocking.


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