Scanning the System
Imaging and workflow solutions meant a huge reduction in the cycle time for a new life insurance policy to be issued.
Reduction was an important word for Empire Financial Group when the Canadian insurer began an imaging and workflow project. It hoped to reduce costs, reduce cycle times for new business, and reduce file handling. As Empire began to realize those reductions, it was able to increase some important aspects of the business process: capacity and the ability to manage workflow.
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