Time To Get Naked
Did Eliot Spitzer do the insurance industry a huge favor byprompting unprecedented disclosure on the part of carriers, agentsand brokers? Don Tapscott, author of “The Naked Corporation: HowThe Age Of Transparency Will Revolutionize Business,” seems tothink so.
In his keynote address last week to the ACORD-LOMA InsuranceSystems Forum in Orlando, the popular futurist and businessmanagement guru said “transparency is not something to be feared,but something to be harnessed for growth.” Indeed, he urged, “beopen not because Eliot Spitzer tells you that you have to, butbecause it makes good business sense.”
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