Tech Helps Keep Moody Ahead
As important as it is to have a strong sales force to make anagency profitable, it can all fall apart if there is no solidsupport base to back them up. Thus, Moody Insurance Agency believesthat by giving the right tools to capable, long-term employees andallowing customers access to their accounts over the Web, it cansurvive and prosper against banks and big brokers.
Troy Moody, the Denver-based agency's chief operating officer,points out that the agency's support staff is comprised ofexperienced representatives who have been on staff for a longtimesome as long as 15 years. He considers this an advantage astechnology changes.
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