Tech Helps Keep Moody Ahead

As important as it is to have a strong sales force to make an agency profitable, it can all fall apart if there is no solid support base to back them up. Thus, Moody Insurance Agency believes that by giving the right tools to capable, long-term employees and allowing customers access to their accounts over the Web, it can survive and prosper against banks and big brokers.

Troy Moody, the Denver-based agency's chief operating officer, points out that the agency's support staff is comprised of experienced representatives who have been on staff for a long timesome as long as 15 years. He considers this an advantage as technology changes.

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