Replacing A Legend
In the fall of 2003, I spotted Maurice Greenberg struggling to make his way through a crowded New York hotel lobby to deliver yet another keynote address. The most powerful person in the property-casualty insurance worlda huge presence, yet relatively small in physical staturewas in danger of being swept away in the human current of those rushing towards him.
No, these were not fans of Hanks racing to see their idolalthough he is as close as there is to a star in this low-key industry, there are no insurance groupies, and this throng had no idea who he was. They were after a true celebrityactor James Spader, who had emerged from the elevator on his way to a TV interview about his Emmy Award winning role on “The Practice.”
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