With a focus on resolution and not necessarily vindication, mediation is becoming an increasingly cost-effective tool to avoid litigation, an insurance company executive told an industry conference.
Cindy Khin, assistant vice president for insurance operations at MEDMARC Insurance Company, made her comments at the ACE-SCLA Claims Exposition and Conference presented by Claims Magazine and the Society of Claim Law Associates last week in Orlando, Fla.
Ms. Khin said that "mediation offers a less stressful and more comfortable setting for the parties to present their strengths and address their case weaknesses to help find a solution in the dispute."
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