The Agents Council for Technology (ACT) has compiled a series ofbest practices to help carriers, vendors, user groups and agentassociations convince independent agencies and brokers to implementnew workflows and technologies, and to assist them withtraining.

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ACT's new report, "Effective Communication & Training ofTechnology Issues to Independent Agencies and Brokers," includesactual success stories that are driving agency implementation ofreal-time, commercial lines download as well as "paperless" andother technology initiatives.

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The new ACT report includes arguments and strategies forcarriers, vendors, user groups and agent associations to use todrive agency implementation.

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To download the report, visit www.independentagent.com/act.The report is located in the "Highlights" and "Technology Reports"sections.

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