The Agents Council for Technology (ACT) has compiled a series of best practices to help carriers, vendors, user groups and agent associations convince independent agencies and brokers to implement new workflows and technologies, and to assist them with training.

ACT’s new report, “Effective Communication & Training of Technology Issues to Independent Agencies and Brokers,” includes actual success stories that are driving agency implementation of real-time, commercial lines download as well as “paperless” and other technology initiatives.

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