Adjusters are making progress getting to the worst hit areas from Hurricane Katrina as insurance regulators get together with industry executives to iron out the response to policyholders.
Hart Hubbard, assistant vice president, catastrophe services for Parsippany, N.J.-based GAB Robins, a claims management firm, said adjusters are on the ground with operations fully up and running in the three most heavily damaged states--Louisiana, Mississippi and Alabama. More adjusters are expected to be sent in as the work progresses.
The biggest challenge remains communication, as telephone service is still subject to limited capacity, he said. But power is slowly being restored, allowing the firm to set up claims offices in five cities throughout the affected area.
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