CNA Web Site Improves Small Commercial Business Offering

CNA has developed a faster way for agents to write small commercial business policies online with its agent Web site CNA Central (www.cnacentral.com). The advancements of this site, created with agent feedback, allow agents to quote and request issuance for the full portfolio of CNA small commercial coveragesBAPP, package, workers comp, commercial auto, and umbrellaas well as international, management, and professional liability coverages.

CNA Central offers easy access to policy and claims information, co-branded sales materials, agency management reports, and direct bill service. Our focus is on great underwriting, responsiveness to market shifts, and accurate identification of risks, all of which are built into CNA Central capabilities, says Barbara Flanigan, assistant vice president, CNA Small Business. She attributes CNAs position as one of the few carriers that deliver an online package application to constant feedback from loyal agents. Weve listened to our agents every step along the way. CNA may not have been the first in the Web-enabled application game, but we definitely are the strongest when it comes to listening to our agents and delivering the applications and ease-of-use features they want, she asserts.