NU Online News Service, May 23, 11:18 a.m. EDT, Orlando, Fla.–Insurers’ chief information officers face continuing challenges from entrenched attitudes, a new regulatory environment and management with a different vision for technology, analysts told a systems meeting here.

In the insurance industry there have been a lot of companies that think “if it isn’t broken, let’s not worry about fixing it,” especially when it comes to replacing older legacy systems, said Kimberly Harris-Ferrante, vice president and research director at Gartner, Inc.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Dig Deeper



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.