NU Online News Service, May 23, 11:18 a.m. EDT,Orlando,Fla.--Insurers' chief information officers facecontinuing challenges from entrenched attitudes, a new regulatoryenvironment and management with a different vision for technology,analysts told a systems meeting here.

In the insurance industry there have been a lot of companiesthat think "if it isn't broken, let's not worry about fixing it,"especially when it comes to replacing older legacy systems, saidKimberly Harris-Ferrante, vice president and research director atGartner, Inc.

Ms. Harris-Ferrante was one of a panel of technology analystswho spoke at yesterday's Town Hall Meeting at the ACORD-LOMAInsurance Systems Forum. The group advised that there is a newbusiness landscape offering opportunities as well as problems forCIOs.

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