Making a Statement
With multiple lines of insurance, a carrier needs common tools that cross the enterprise to produce customized policy documents.
If there is one thing insurance carriers are known for, its producing paper documents for their policyholders. It has taken insurers a long while to understand the waste of time, money, and manpower this dependency on paper has cost them, but even difficult statements and forms can become manageable with the right solution. [Our policy] statements include generic and customized information with a policyholders unique situation represented, says Tom Gravenish, CIO for Equitable Life of Canada. The statements tend to be pretty complex.
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