IT PROCUREMENT
Buy, Buy
Transforming the procurement process for IT allowed a Canadian carrier to make efficient purchases and improve internal customer service.
Technology departments are supposed to be the one place inside a company where automation rules, but Allstate Insurance Company of Canada proved thats not always the rule, operating its IT procurement department on a manual paper-based system. We hoped to streamline our IT procurement processes, particularly from requisition to invoice reconciliation, gain efficiencies, and improve our internal customer services, says Sandra Gass, IT procurement manager for Allstate of Canada.
The carrier wanted to move from its paper-based process to an automated system that would eliminate duplication of effort in data entry, reduce IT purchasing costs, and improve the efficiency and effectiveness of the IT purchasing process, according to Gass. The company ultimately turned to Verian Technologies and its ProcureIT solution for the answer, but Gass says the decision involved several significant steps.
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