New York City Settling Claims Via The Web

The lights were out in City Hall offices and most officials were home in bed when sometime around midnight on Feb. 25 an attorney enjoying the comforts of home tapped a few numbers into a PC and instantly reached a claims settlement with the City of New York.

Speaking later about the early morning agreement, Heriberto Barbot, New York City deputy comptroller for claims and adjudication, sounded ecstatic. This is going to work for us, even when we're not here, he said.

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