Insurers Ignore Customer Privacy, Survey Finds
NU Online News Service, Aug. 31, 2:57 a.m. EDT?The number of insurers who share online customers' information without their permission has nearly doubled over the course of the year, a consulting firm study has found.[@@]
The findings were reported by The Customer Respect Group in Bellevue, Wash., which also looked at which insurers did the best job of handling online customers. Among property-casualty insurers, Amica Mutual Insurance Company and Progressive Corp. received the highest ratings.
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