Contact Management Need Drives Switch In Agency Management Systems

There are times when waiting for technologys advancements can be an independent agencys best strategy. One case in point is the insurance broker Seitlin, an Assurex Global Partner, with offices in Miami and Ft. Lauderdale, Fla.

Since 1986, the firm has used the same agency management system, according to Beth Harris, Seitlins chief information officer. Over the years, she said, the firm has had to bring in a lot of third-party software to keep that system up and running. But while other agencies had to abandon their technology in 2000 because it was not Y2K compliant, Seitlins system was. Since Seitlin could overcome that hurdle, they decided not to jump ship with what they had and continued using it, patches and all.

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