Agents Vow To Work Harder, Smarter in 04

Whether they were struggling or coasting during recent hard market years, small agents and wholesale brokers say they are going to have to work harder and smarter as the market stabilizes in 2004.

“Brokers will need to make major adjustments in the way they do business,” said Greg Crouse, executive vice president of Crouse & Associates, an independent wholesale brokerage in San Francisco.

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