Agents Owe Buyers Quality Insurers

The primary job of a producer is to connect a client with an insurer to cover the insurable exposures of the buyer. The producer is a classic middleman.

Are there ethical responsibilities to insureds as to the "quality" of the insurer with which the insured is placed? If so, do those ethical responsibilities continue during the term of the insurance?

It was refreshing that every respondent to this question posed in my last column (on July 21) agreed that there were ethical responsibilities as to the quality of the insurer and that those responsibilities continued after the coverage attaches. Many replies indicated that while there are some insureds with extremely difficult exposures for which few "quality" insurers are willing to provide coverage, the producer should find the "best available" insurer for every insured.

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