New Tech Enables Clear Sailing The experience of one agency shows that, when it comes to developing internal technology programs, the agent should partner with someone who is truly dedicated to developing the programs.
This story begins almost two decades ago, when an independent marine insurance managing general agency decided it needed to develop its own quoting engine, said Mike Smith, president of Global Marine Insurance Agency located in Traverse City, Mich.
In 1985, he explained, a local programmer built a “very simple yacht database and rating program” for the agency. It worked well until the late 1990s, when it was discovered that the system was not Y2K compliant.
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