New Tech Enables Clear Sailing The experienceof one agency shows that, when it comes to developing internaltechnology programs, the agent should partner with someone who istruly dedicated to developing the programs.
This story begins almost two decades ago, when an independentmarine insurance managing general agency decided it needed todevelop its own quoting engine, said Mike Smith, president ofGlobal Marine Insurance Agency located in Traverse City, Mich.
In 1985, he explained, a local programmer built a “very simpleyacht database and rating program” for the agency. It worked welluntil the late 1990s, when it was discovered that the system wasnot Y2K compliant.
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