Strategy Needed When Changing BrokersBy Douglas H. Hartman

Angered by unexplained rate increases, frustrated by last-minute delivery of quotes, annoyed by increased scrutiny of risk exposures, and depressed by an apparent lack of available alternatives, many insurance buyers have valid reasons for wanting to change insurance brokers and insurers.

Changing brokers, however, can be an emotional roller coaster. Buyers looking to make a change must have a planand be prepared to invest time and political capital in selecting a broker.

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