Agents Air Security Worries One of the paradoxes of agencies conducting business electronically is that while doing so can boost efficiency, it also opens up a floodgate of new security concerns, from computer viruses and losses of electronic data during catastrophes to unauthorized access to private client information.

“We made efforts to automate our system and to make it paperless. One of the biggest concerns we have is to make sure that our system is up and running during catastrophes,” said George Yates, principal owner of Dayton & Osborne in East Hampton, N.Y.

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