Claims Software Cited in Bad Faith Suit COLOSSUS, a claims evaluation software tool, has become a key issue in a bad faith insurance settlement lawsuit in Washington state.

Insured Barbara Martin, who suffered severe spinal and neck injuries in an automobile accident, alleges that defendant Farmers Insurance Company of Washington, a subsidiary of Los Angeles, Calif.-based Farmers Insurance Group, used COLOSSUS to lowball her underinsured motorist claim, according to her attorney, Mike Nelson of Seattle-based Nelson Tyler Langer.

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