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Real-Time Transactions Save Time I recently read about a centenarian independent agent. In 1903, most agents had no typewriter, no phone and no car. Of course, they didnt have many clients either, since insurance was in its infancy.

But the comment that stuck with me was that because insurance was new, the agent had to “wear several hats to make ends meet.” A lot has changed over the last hundred years, except for one thing: The modern insurance agent still needs to wear many hats. Only in this case its to be more efficient and profitable.

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