Outshine The Competition With Tech The independent-agency system is in a strong position to meet the challenges posed by direct writers and captive agent companiesnot just to maintain market share, but to actually increase it through technology.
The vast majority of Americans prefer to buy auto and homeowners insurance from a local agent.
For most people, insurance is an almost uniquely personal business, and it is still purchased locally. Independent insurance agencies are fixtures in almost every community. Customers want to have an agent they can always reach by phone or in-person when they have a question or need to change a coverage.
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