Agency Goes Paperless Almost There is an ongoing war within every insurance agency to control and store the paperwork that flows into its offices. With the advent of technology, however, more than a few have envisioned the paperless office.
In this vision, faxes are ferried directly into the agencys computer system and forms are filled out, signed and e-mailed through the computer with the aid of the Internet. Gone would be the visits to the post office and metal cabinets filled with papers for all the client files. Instead, filing is kept neatly in electronic folders that do not take up valuable office space.
In reality, the march to the paperless office has had mixed results.
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