Web-based Tech Pays Off For Human Resources

NU Online News Service, Nov. 10, 2 :58 p.m. EST?Web-based self-service is reducing administrative workload and improving data accuracy and timeliness for human resources operations, according to a survey from New York-based Towers Perrin.

According to the "HR Service Delivery Survey" of nearly 200 organizations worldwide, employee self-service has reduced HR's administrative workload at 60 percent of the participating companies. Manager self-service has eased the burden for nearly half of the companies.

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