Survey: Insurer IT Spending Up 2 Percent This Year
NU Online News Service, 3:01 p.m. EDT?NorthAmerican Insurers' information technology budgets on average are up2 percent?particularly in software?according to a survey by aresearch consulting group.
The research was reported by the Cambridge, Mass.-based GigaInformation Group, a subsidiary of Forrester Research, Inc. Thefirm also found that most carriers are seeking to increase profitsby improving employee efficiency in their agent channel and intheir use of technology.
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