Agent & CSR Honored By PIA

NU Online News Service, April 11, 11:09 a.m. EDT?The National Association of Professional Insurance Agents honored a former PIA chapter chairman and a Connecticut customer service representative for their work within the insurance industry.

The Alexandria, Va.-based association named Paul Monacelli, the past-president of the Professional Insurance Agents of New Jersey, as PIA National 2003 Professional Agent of the Year, and Kimberly A. Tompkins received the inaugural PIA National 2003 Customer Service Representative of the Year.

Mr. Monacelli is chief executive officer of ADP/Statewide Insurance Agencies of Cedar Knolls, N.J. He was honored for his hard work, his commitment to professionalism in his industry and his dedication to his community.

A member of PIA of New Jersey since 1991, Mr. Monacelli served as president-elect in 1998-99 and as president of the state association in 1999-2000. He is currently chairman of the PIANJ Auto Insurance Task Force and serves on the agent advisory councils of a number of insurance companies.

Kimberly A. Tompkins, a CSR with Housing Insurance Services of Cheshire, Conn., was honored for her professionalism and unique contributions as a customer service representative working for a PIA member agency.

During her 15-year career, Ms. Tompkins has been a producer, an underwriter and a CSR in both commercial and personal lines. She is the president of the Connecticut Young Insurance Professionals.

The inaugural CSR of the Year Award was sponsored by Zurich North America Small Business.

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Agent & CSR Honored By PIA

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