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Industry Standards Can Help Insurers Hedge Their Bets With IT Investments

The past year reminds me of “A Tale of Two Cities” by Charles Dickens and the opening sentence that begins: “It was the best of times, it was the worst of times.” While profit margins are being squeezed and information technology budgets have been hammered, we all can appreciate the fact that we can do so much more with so much less today than in recent memory.

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