CSRs Help Clients Survive Hard Market
Suellyn Boastick is a commercial lines manager, customer service representative, and systems administrator for The Lewis Insurance Store in Champaign, Ill. This article is her winning essay in this year's "Outstanding CSR Of The Year" award, presented by the Society of Certified Insurance Service Representatives and the Society of Certified Insurance Counselors.
Reproduced from National Underwriter Property & Casualty/Risk & Benefits Management Edition, October 28, 2002. Copyright 2002 by The National Underwriter Company in the serial publication. All rights reserved.Copyright in this article as an independent work may be held by the author.
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